Terms of Service

Effective Date: January 15, 2025

Last Updated: January 15, 2025

1. Acceptance of Terms

Welcome to Roadtrip Ninja! These Terms of Service ("Terms") govern your use of the Roadtrip Ninja website, mobile application, and related services (collectively, the "Service") operated by FTW Productions ("we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Roadtrip Ninja. We may update these Terms periodically, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Roadtrip Ninja is a family-focused travel platform designed to help parents and caregivers with young children find safe, fun, and family-friendly stops during road trips. Our Service includes:

  • Location discovery and recommendation features
  • User reviews and ratings of family-friendly amenities
  • Photo sharing and community-generated content
  • Interactive maps and location-based services
  • Travel planning and itinerary tools
  • Community forums and discussion features

We strive to provide accurate and helpful information, but the Service relies significantly on user-generated content and third-party data sources. We do not guarantee the accuracy, completeness, or reliability of any information provided through the Service.

3. Eligibility and Account Requirements

3.1 Age Requirements

  • You must be at least 18 years old to create an account and use the Service
  • Users between 13-17 years old may use the Service only with verified parental consent and supervision
  • The Service is not intended for children under 13 years of age

3.2 Account Registration

To access certain features, you must create an account by providing:

  • Accurate and current personal information
  • A valid email address
  • A secure password meeting our security requirements

3.3 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You are liable for all activities that occur under your account
  • You must notify us immediately of any unauthorized access or security breaches
  • We reserve the right to suspend accounts that may have been compromised

3.4 One Account Per Person

Each person may maintain only one active account. Creating multiple accounts to circumvent restrictions or manipulate our Service is prohibited.

4. User Responsibilities and Conduct

4.1 General Responsibilities

As a user of our family-focused platform, you agree to:

  • Provide accurate, helpful, and honest information in your reviews and contributions
  • Respect the family-friendly nature of our community
  • Use the Service only for its intended purposes
  • Comply with all applicable laws and regulations
  • Respect the rights and safety of other users and their families
  • Report inappropriate content or behavior that you encounter

4.2 Travel Safety and Responsibility

  • You are solely responsible for your own travel decisions and safety
  • Always verify current business hours, availability, and conditions before visiting locations
  • Exercise appropriate caution and supervision of children during travels
  • Use location information as guidance only, not as a substitute for current local knowledge

4.3 Accuracy of Information

  • Provide truthful and accurate reviews based on your actual experiences
  • Update or correct information when you become aware of inaccuracies
  • Do not post false, misleading, or deliberately harmful information
  • Disclose any conflicts of interest in your reviews (e.g., if you work for a business you're reviewing)

5. Content Guidelines and Community Standards

Our platform is designed to be a safe, helpful resource for families. All content must adhere to our family-friendly community standards:

5.1 Appropriate Content

Content should be:

  • Family-appropriate and suitable for all ages
  • Helpful and relevant to family travel
  • Respectful of different families, cultures, and perspectives
  • Constructive and designed to help other families make informed decisions

5.2 Prohibited Content

The following types of content are strictly prohibited:

  • Offensive, abusive, threatening, or discriminatory language
  • Adult content, violence, or material inappropriate for families
  • Personal information about individuals (especially children), including full names, addresses, phone numbers, or contact details
  • Spam, promotional content unrelated to family travel, or commercial solicitations
  • False, misleading, or deliberately harmful information
  • Copyright-infringing material or unauthorized use of others' intellectual property
  • Political content, religious proselytizing, or other divisive material unrelated to travel
  • Content that could endanger the safety or privacy of families or children

5.3 Photo and Media Guidelines

  • Photos should focus on locations, amenities, and facilities rather than people
  • Do not post recognizable photos of other people's children without explicit permission
  • Avoid including personal information visible in photos (license plates, addresses, etc.)
  • Photos should be your own or used with proper authorization
  • Images should be family-appropriate and helpful for other travelers

5.4 Content Moderation

  • All user-generated content is subject to moderation and review
  • We reserve the right to remove content that violates these guidelines
  • Repeated violations may result in account suspension or termination
  • We may use automated tools and human review to monitor content

6. User-Generated Content

6.1 Ownership and Licensing

You retain ownership of the content you create and post on our Service. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Use, reproduce, modify, and display your content within the Service
  • Distribute your content to help other families discover relevant information
  • Create derivative works for operational purposes (e.g., resizing images, creating excerpts)
  • Sublicense these rights to service providers necessary for operating the platform

6.2 Content Representations

By posting content, you represent and warrant that:

  • You own the content or have the necessary rights to post it
  • Your content does not violate any third-party rights or applicable laws
  • Your content is accurate and not misleading
  • You have obtained all necessary permissions for any people, locations, or copyrighted material featured in your content

6.3 Content Removal

We reserve the right to remove, modify, or refuse to publish any content that violates these Terms or our community guidelines. We are not obligated to monitor user content but may do so at our discretion.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and its content, features, and functionality are owned by Roadtrip Ninja and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our proprietary content without explicit written permission.

7.2 Third-Party Content

Our Service incorporates content from third parties, including OpenStreetMap data. You agree to respect the licensing terms and attributions required for such third-party content, including proper attribution to OpenStreetMap contributors.

7.3 Trademark Policy

"Roadtrip Ninja" and related logos are trademarks of FTW Productions. You may not use our trademarks without prior written permission. We respect the intellectual property rights of others and expect our users to do the same.

8. Location Data and Accuracy

8.1 Data Sources and Limitations

Our location information comes from multiple sources, including user submissions, OpenStreetMap data, and other third-party providers. While we strive for accuracy, we cannot guarantee that all information is current, complete, or error-free.

8.2 User Responsibility

  • Always verify location information, business hours, and availability before traveling
  • Use multiple sources when planning trips, especially for remote or less-documented areas
  • Report inaccuracies you discover to help improve our community database
  • Exercise caution when traveling to unfamiliar locations with children

8.3 No Liability for Inaccuracies

We are not responsible for any consequences resulting from inaccurate, outdated, or incomplete location information. This includes but is not limited to closed businesses, changed amenities, or safety concerns.

9. Privacy and Data Security

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our privacy practices as described in the Privacy Policy.

9.1 Account Security

  • You are responsible for maintaining the security of your account
  • Use strong, unique passwords and enable two-factor authentication when available
  • Do not share your account credentials with others
  • Report any suspected unauthorized access immediately

9.2 Data Sharing Guidelines

  • Do not share personal information about yourself or others in public content
  • Be cautious about including identifying information in photos
  • Respect the privacy of other families, especially children
  • Report any content that inappropriately shares personal information

10. Prohibited Activities

To maintain a safe, family-friendly environment, the following activities are strictly prohibited:

  • Impersonating others or creating fake accounts
  • Harassment, bullying, or intimidation of other users
  • Posting spam, promotional content, or unsolicited commercial messages
  • Attempting to hack, disrupt, or gain unauthorized access to our systems
  • Using automated tools to scrape or collect data from our Service
  • Violating any applicable laws or regulations
  • Encouraging dangerous or illegal activities
  • Circumventing our content moderation or security measures

11. Account Termination

11.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Upon termination, your access to the Service will cease, though some of your public content may remain visible to maintain the integrity of our community database.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you:

  • Violate these Terms or our community guidelines
  • Engage in prohibited activities
  • Post content that threatens the safety of our community
  • Attempt to circumvent our security measures
  • Fail to respond to our communications regarding account issues

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain certain information as described in our Privacy Policy and for legitimate business purposes, including compliance with legal obligations.

12. Disclaimers and Limitations

12.1 Service Availability

We provide the Service on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. Scheduled and unscheduled maintenance may temporarily limit access.

12.2 Content Accuracy

While we strive to provide accurate information, we cannot guarantee the accuracy, completeness, or timeliness of user-generated content or third-party information. Always verify important details independently before making travel decisions.

12.3 Third-Party Services

Our Service may integrate with or link to third-party services, websites, or content. We are not responsible for the availability, accuracy, or content of these third-party services, and your use of them is subject to their own terms and policies.

13. Limitation of Liability

To the fullest extent permitted by law, Roadtrip Ninja and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Lost profits, revenue, or business opportunities
  • Travel expenses or changes to travel plans
  • Property damage or personal injury during travel
  • Loss of data or information
  • Emotional distress or inconvenience

Our total liability for any claims arising from your use of the Service shall not exceed the amount you have paid us in the twelve months preceding the claim, or $100, whichever is greater.

14. Indemnification

You agree to indemnify, defend, and hold harmless Roadtrip Ninja, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

  • Your use of the Service or violation of these Terms
  • Your content or any content posted through your account
  • Your violation of any third-party rights
  • Any disputes between you and other users
  • Your travel decisions based on information from our Service

15. Dispute Resolution

15.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us at legal@roadtripninja.com to discuss any concerns. Many issues can be resolved through open communication.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to conflict of law principles.

15.3 Jurisdiction

Any legal disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in North Carolina, and you consent to the jurisdiction of such courts.

16. Modifications to Service and Terms

16.1 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of the Service.

16.2 Terms Updates

We may update these Terms periodically to reflect changes in our Service, legal requirements, or business practices. When we make significant changes:

  • We will notify you via email or through the Service
  • We will update the "Last Updated" date
  • We may require you to accept the new Terms before continuing to use the Service

16.3 Continued Use

Your continued use of the Service after any changes to these Terms constitutes acceptance of the modified Terms. If you do not agree to the changes, you should discontinue use of the Service.

17. General Legal Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Roadtrip Ninja regarding your use of the Service.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision in the future.

17.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations under these Terms at any time, including in connection with a merger, acquisition, or sale of assets.